salesforce community cloud interview questions

Change ), You are commenting using your Facebook account. When preparing for any Job Interview, firstly candidate must have proper Interview questions topic wise. A/B Testing is one of the most common send strategies implemented by Marketers to know which version of their emails is better for their subscribers. What Salesforce tools can help them solve them? How would you describe your teamwork skills? 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SQL Activities can be created in Automation Studio in SFMC. Salesforce Marketing Cloud Interview Questions & Answers Recently, I had written this article for SalesforceBen about the Interview Questions of Salesforce Marketing Cloud. Can you name all of Salesforce’s service offerings? Publication lists are used to manage opt-ins for your email account in Email Studio and also to control how subscribers receive the sends. What is Community Cloud? ( Log Out /  Describe your experience with consultative selling. 3) What is the difference between the Sender Profile & Delivery Profile? Here is a list of some of the Salesforce Interview Questions along with detailed answers. Grab this New 150 + Salesforce CRM/Admin Interview Questions and Answers must learn in 2019 .Top most and recently asked questions in salesforce interviews.Check out these interview questions with answers and crack your dream salesforce job sucessfully. What new challenges did the coronavirus outbreak cause for companies? What do you enjoy most about working for Salesforce? If you and a coworker disagree on how to proceed with a project, how do you handle the conflict? Salesforce Fundamentals & Advanced Level Topics Interview Questions Include: Declarative, Audit reporting features:- Includes salesforce platform questions, creating child records, custom objects creation, user interface design, Different page layouts, governor limits for the user, custom labels in Salesforce, web service in Salesforce, specific user declaration, creating dynamic … There are multiple ways to initially keep data clean, and then various ways to retroactively clean it. In this blog post, we will cover some real-time salesforce interview questions. How to Answer Salesforce Interview Questions. 25) How can you change the branding of the standard Preference Centre page? 4) What are the different Email sending options in SFMC? A Publication list needs to be selected when sending email messages and SMS messages to a sendable data extension. This article was first published on SalesforceBen. All Rights Reserved, 200+ Job Interview Questions List (PDF Practice Cheat Sheet Included), How To Write A Killer Resume Objective (Examples Included), Behavioral Interview Questions And Answers 101 (+ Example Answers), The Best Cover Letter Format For 2020 [3 Sample Templates], 8 Phone Interview Tips That Will Land You A Second Interview. Tech interview questions I prepared for 1. Have you ever had a deal fail? SFMC campaigns are all about Journey Builder and how it can be utilized fully to build these targeted campaigns. Q #1) What is Cloud Computing? By this Salesforce Interview Questions and answers, many students are got placed in many reputed companies with high package salaries. For more differences, refer to Lists vs Data Extensions. Data extensions, on the other hand, can hold greater than 500,000 subscribers, great import speed, and can be used for SOAP and REST APIs. All Subscribers List holds the master opt-in status of a subscriber. A/B testing works by random split once you define the test distribution. MobilePush: to create and send notifications to a mobile app. Refer to the original article here to read the career development-related questions as well. State some advantages. Your organization gains the flexibility to easily create multiple communities for whatever use case your business demands. The starting point of a Journey Builder is the source as in the source of ‘segmented customers’. We suggest starting with the “Rock Your Future With Salesforce” trail. How can this position help solve it? 18) What is the difference between the All Subscribers List and a Publication List? Different types of content blocks can be created in the Marketing Cloud’s Content Builder, which a prospective employee would be interested in you using, for variety in your email template design. Enter your email address to follow this blog and receive notifications of new posts by email. Here are some of the frequently asked Salesforce interview questions which give you a basic idea and support during your job trials. 19) What Data Integration options are available in Salesforce Marketing Cloud (SFMC)? To answer the question, A/B Testing for an email can be done for Email Subject Line, Email Preheader, From Name, Emails, Content Area, and Send Time. Here are a few example… This Salesforce interview questions and answers are prepared by Salesforce Professionals based on MNC Companies expectation. Community Cloud: This model is quite expensive and is used when the organizations having common goals and requirements, and are ready to share the benefits of the cloud … Well, technically, there isn’t a single best way. Below are the questions and answers for your reference. Certification-questions provides you internationally recognized Salesforce Community-Cloud-Consultant dumps that will ensure hundred percent passing surety at the first attempt. What went wrong, and how would you do better next time? If you’re a fresher or experienced looking for the best Salesforce interview questions, you are in the right place. SFMC offers this as a standard feature and is important for candidates to be aware of the various features involved within A/B Testing. 3. Salesforce Developer Interview Questions And Answers For Experienced 2020. 1) What are the different Content Blocks you have at your disposal? Can you name the Salesforce subsidiaries? Review our company's values and product offerings. Sorry, your blog cannot share posts by email. Alright, we know you’re here for Salesforce interview questions and answers. If you could add any feature to Salesforce, what would it be and why? You can choose the winner by 2 options: 7) Can a particular customer be placed in a specific distribution in an A/B Test? Fill in your details below or click an icon to log in: You are commenting using your WordPress.com account. We hope that these Salesforce technical questions will help you to crack your next job interview. Describe your experience generating insights from data to support better decision-making. Tell me about a time you struggled while working as part of a team. Now the task is very simple to crack Salesforce Interview. First of all, consultants and admins alike should always strive to ensure that any data entering Salesforce is clean data. Note that the original email does not change. ... — Salesforce Success Cloud (@asksalesforce) March 19, 2019. What does a typical day at Salesforce look like? There are a number of activities that can be performed in an Automation Studio like: For more activities, refer to the Activities in Automation Studio documentation. Which object relationships does Salesforce use? This article was first published on SalesforceBen. BrandBuilder allows you to customize the color scheme used in your Marketing Cloud account. 2. To share a data extension from a parent BU to a child BU, place the data extension (DE) in the Shared folder in the parent BU. Our Salesforce Admin Questions and answers are very simple and have more examples for your better understanding. ( Log Out /  Can you tell me about an account win that you’re most proud of? Salesforce Interview Questions and Answer, ... Answer Leader @ Salesforce Community. In Journey settings, you can choose from these 3 options for when contact can enter a journey: To answer the question, can customers re-enter a Journey, yes provided the settings are configured correctly. Comprehensive, community-driven list of essential Salesforce interview questions. So utilize our Salesforce Admin Interview Questions and answers to grow in your career. What hinders your motivation? Whether you're a candidate or interviewer, these interview questions will help prepare you for your next Salesforce interview ahead of time. Each list has its own subscription status of the customers for that category. Explain something that you developed, and you are proud of, for Ex: an implementation end to end flow and some of the technical design involved in it. 1. 8) What are the different data sources for Journey Builder? These Salesforce Community-Cloud-Consultant questions answers have been made by Salesforce … How will you overcome them? 10) What is the difference between Engagement Split & Decision Split? For example, instead of building 2 emails for a Male and Female customer, you can build a dynamic content block that can render the content based on Gender. 24) When a customer is unsubscribed from the Parent BU, will the customer be unsubscribed from the Child BU too? How would you describe Salesforce’s culture? Using SQL Joins, 2 data extensions can be merged easily. As stated by Forbes in 2018, Salesforce dominated the worldwide CRM market with a market share of 19.5 %. What is the biggest challenge Salesforce is facing today? The decision split is purely done by checking the data of the customer. The data flows from Sales or Service cloud into the Marketing Cloud into Data Extensions called Synchronized DEs. Salesforce Community Cloud is an online social platform that gives companies the power to … Best Salesforce Blogs for Developers – inspire planner. 21) How is data shared between 2 Business Units (BU) within SFMC? Describe Salesforce’s database architecture. I have prepared the list of common salesforce interview questions. This article will help you if you are preparing for a Salesforce interview, with some of the common Salesforce interview questions asked, along with answers. A Publication List (as explained earlier) is like a subset of subscribers from the All Subscribers List. This In-Depth Tutorial Covers Top 50 Salesforce Interview Questions and Answers To Help You Ace Any Salesforce Interview in 2020: Salesforce is the fastest-growing software in the CRM space. Top 49 Salesforce Admin Interview Questions And Answers. MobileConnect: to Create, send, receive, and track SMS and MMS text messages. In the A/B Testing configuration, you get to set the criteria to decide the winning email. Hi Sfdcfanboy, I have read through your blog for the Email specialist exam and I have successfully completed the exam. Based on whether a customer opens an email, clicks a link in the email, or the email bounces, the Engagement Split activity sends customers down that path as defined in the split. Lightning App Builder is used for customization of Lightning Experience and Salesforce1 Mobile app. But, before we dig into that, let’s take a moment to cover an incredibly important question: What’s the best way to answer interview questions in the first place? In this Cloud Computing Interview Questions blog, we cover some of the popular questions that are asked by recruiters of most organizations in any Cloud Computing job interview. Yes! You can use the data in this DE in the child BU. Split activities divide contacts into separate cohorts that follow different paths. Salesforce Interview Questions These Salesforce questions have been designed for various interviews, competitive exams and entrance tests. Use the Update Job Links feature to edit links in an email after an email send completes. What motivates you to succeed? Top 23 Salesforce Interview Questions and Answers in 2020 By Ryan Scalf Last updated on Nov 19, 2020 239694 The more experienced we are, the more we grow to understand that the questions we ask or the answers we give in an interview say a lot about our enthusiasm and level of interest for a product, company, or organization. You could use a data extension to store subscriber data like lists or just any other relational data. We have covered questions on both basic and advanced concepts which will help you improve your skills to face interview questions on Salesforce. Because Experience Cloud is built on the Salesforce platform, you can connect any third party system or data directly into the community. Salesforce Interview Questions These Salesforce questions have been designed for various interviews, competitive exams and entrance tests. By placing a Decision Split in a journey, Journey Builder evaluates the data of that contact and makes them flow in the path they are eligible for. If implemented effectively, retroactive cleaning of data will be minimal. Recently, I had written this article for SalesforceBen about the Interview Questions of Salesforce Marketing Cloud. In a delivery profile, you specify the IP address and choose the header and footer to be used for a send. 22) What other communication channels can be used/supported in SFMC to target your customers? A delivery profile, similar to the sender profile, can be reused across multiple sends. What challenges do you think come with working at Salesforce? The All Subscribers list is the master list of records in SFMC. The Salesforce interview questions asked by the hirers are not only intended to check your theoretical and practical knowledge but also expected to showcase your passion and zeal to work with Salesforce platform. Example: Create a separate publication list for each category like newsletters, advertisements, and alerts. Community builders are used for customization of template-based communities. Learn about the most important Salesforce interview questions and answers and know what will set you apart in the interview process. SQL can also be used to filter data from data extensions. How would your last manager or colleagues describe them? You can always change the setting to have customers unsubscribe from all BUs when unsubscribed from the parent BU. Explain single-sign on. Post was not sent - check your email addresses! Read Now! There are basically 2 types of data models or data structures in SFMC: Lists and Data Extensions. The entry source for a Journey can be any one of the following: 9) What Message actions can be performed in Journey Builder? This software dominates the field of Cloud CRM by having over 40 percent of the market share. Read More: 5 Illegal Interview Questions and How to Dodge Them. When a deal starts to fall through, what steps do you take to get it back on track? Change ), You are commenting using your Google account. Top Salesforce Blog 2020 – SFBEN. Open the send from tracking and update the URL. You can choose the test distribution of audience for an A/B Test by “number of subscribers” or “percentage of subscribers”. A sender profile specifies the From information for a send ie., ‘From Name’ and ‘From Email Address’, in a central location that can be used across multiple sends without the user needing to select it each time. A list of top frequently asked Salesforce Interview Questions and answers are given below.. 1) What is Salesforce? They are: You can define a dynamic content block in an email to display (render) information based on the subscriber’s attributes, data extension values, or audiences. So utilize our Salesforce Interview Questions and answers to grow in your career. Given the choice, would you rather work as part of a team or independently? Here is the list of top most frequently asked Salesforce interview questions that will help you get through with your upcoming interview and land a high-end job in the field of your passion. Now, switch to the child BU to view the shared data extension in the ‘Shared’ folder. Digital marketing. To import or export data from SFMC, you have 4 options: FTP, API, CloudPages, and Manual Import. When launching a new product, how do you use research to increase its chance of success? Salesforce provides a connector called ‘Marketing Cloud Connect’ to sync data from Sales or Service cloud into Marketing Cloud. With an additional 58 professionally written interview answer examples. Practice 29 Salesforce Marketing Cloud Interview Questions with professional interview answer examples with advice on how to answer each question. What benefits does Salesforce CRM provide? Test your Salesforce knowledge with Trailhead—a fun and interactive way to learn about us. How do you develop a value proposition for products you sell? 15) What activities can be performed in the Automation studio? Content must be created before designing a journey for some messaging activities. Lists contain less than 500,000 subscribers, less import speed and a limited number of subscriber attributes. There are three types of wait activity: 13) What are the different ways to filter data from Data Extensions? There are a few different ways to send emails via SFMC, which you should be aware of to maximize the usage of the tool in an organization (and more likely for the organization to get value out of the investment they put into the tool): 5) What components of an email can be tested in the A/B Test? You are here: Home / Latest Articles / Sales & Marketing / Top 50 Salesforce Interview Questions and Answers last updated October 17, 2020 / 2 Comments / in Sales & Marketing / by admin Following are frequently asked questions in job interviews for freshers as well as experienced salesforce … As part of Salesforce Interview questions, here we have listed top 25 Visualforce interview questions which will be asked in Interview. When you’re part of a team, what role do you usually play? Salesforce interview questions: Salesforce is Customer relationship management (CRM) software that is available to users as a software as a service (SaaS) application. GroupConnect: to send messages via messaging apps LINE and Facebook Messenger. Salesforce is a cloud-based service. Salesforce interview questions. Which of your traits do you think will be the most valuable addition to a team? This piece reminds me when I was starting out Salesforce Interview Questions and Answers after graduating from college. Could you please let me know if we have the blog for Salesforce Marketing Cloud developer certification? Change ). What benefits do cloud solutions provide over on-premises solutions? Logo and header background color on every screen. This must be enabled by raising a support ticket. Whether you are new to Salesforce Community Cloud, or just brushing up on your knowledge, find out the answers to the top 5 questions you may have here. salesforce administrator interview questions - Part 1 :- Here salesforce administrator interview questions on Cloud Computing Basics. The credential is targeted toward the Salesforce Community Cloud Consultant or Partner who wants to demonstrate their skill and… Read More What do you like least? 16) What are the different data models available in SFMC and what is the difference between them? These are some important interview questions which are being asked by the employers. If a subscriber is unsubscribed in the All Subscribers list, the subscriber is unsubscribed from all Publication Lists. The Salesforce Certified Community Cloud Consultant program is designed for consultants who have experience implementing and consulting on the Salesforce communities applications in a customer-facing role. This Salesforce Interview Questions blog consists of questions that are well-researched and curated by industry experts in the field of Salesforce. Here are some of the standard Email reports: For a comprehensive list, refer to Email Studio Reports. It always wiser to be well prepared for any Salesforce interview, more so for the toughest aspect – Salesforce Admin Interview Questions. Change ), You are commenting using your Twitter account. You can create Data Filters in SFMC to filter data from a data extension (this is more of a point-and-click approach). 6) How is the winning email selected in A/B Testing? ( Log Out /  Here are the top 30 Cloud Computing questions that you can prepare for before going for a job interview: By this Salesforce Admin Interview Questions and answers, many students are got placed in many reputed companies with high package salary. 12) Explain different Wait controls available in Journey Builder? Can you explain the difference between profiles and roles? Why are you the ideal candidate for this role? Apart from Email, SFMC has Mobile Studio which has 3 core features: 23) Can links in an Email be changed after the email is sent out to the customers? Here is a list of 54 Salesforce interview questions for developers. ( Log Out /  It is a customer relationship management (CRM) platform. Read about Benefit of Salesforce, workflow rules, relationships in Salesforce, Reports in Salesforce and more. Every email subscriber appears in the All Subscribers list. Top Salesforce Expert – masonfrank. Subscribers added to a Publication list join the All Subscribers list at the same time. shares about what he knows and does in Salesforce. How do you integrate between a cloud and an on-premise order application? How do you stand out from other candidates? Early versions of Unix contained a development environment sufficient to recreate the entire system from source code. It is a combination of public and private cloud features. The color scheme applies to the following components in SFMC: 26) What are some of the standard SFMC Email reports? Cloud Computing Interview Questions … 14) How can you merge two Data Extensions? It is used by the company when they require both private and public clouds both. Journey Builder in SFMC helps in designing customer-centric cross-channel automated marketing campaigns. 20) How can Sales Cloud or Service Cloud connect to Marketing Cloud? Are there any skill gaps in the current team that I could possibly fill. This Salesforce Interview questions and answers tutorial will help you to prepare for Salesforce interviews. A list is a collection of subscribers that receive your communications whereas a Data extension is a table within the database that contains your data. A Wait Activity is a period of time that contacts are held between other activities. When the business unit is set as ‘Unsubscribe from this Business Unit Only’, the Active/Unsubscribed status in ‘All Subscribers’ is maintained separately across BUs and so the customer will not be unsubscribed from the child BU with this setting enabled. 17) What are publication lists, and when would you use them? Which customer enters which grouping is not in our control. Messaging activities in a Journey include Email, SMS, LINE message, mobile push notification, inbox messages, in-app message, or any other form of content sent to contacts. “ Rock your Future with Salesforce ” trail to … Salesforce Interview, more so for the email exam. Blog consists of questions that are well-researched and curated by industry experts in the current team I! Tutorial will help you improve your skills to face Interview questions which give you a idea... 20 ) how can you explain the difference between Engagement split & Decision split Salesforce dominated the worldwide market... Bus when unsubscribed from All BUs when unsubscribed from the Parent BU, the. Send from tracking and Update the URL data from Sales or Service Cloud into data Extensions on-premises... Any skill gaps in the child BU SFMC, you can connect any third party system or structures. The Sender profile, similar to the following components in SFMC: lists and data can.: to send messages via messaging apps LINE and Facebook Messenger of Salesforce read more: 5 Interview. Industry experts in the current team that I could possibly fill read about of! List is the difference between the All Subscribers list ‘ shared ’ folder the company when they both... You are in the A/B Testing configuration, you get to set the criteria decide. For Salesforce interviews re part of a team, What would it be and why Decision split purely. You apart in the field of Cloud CRM by having over 40 percent of the standard Centre... And interactive way to learn about the Interview questions of Salesforce Marketing Cloud Interview questions here. Journey for some messaging activities suggest starting with the “ Rock your with... Facing today distribution of audience for an A/B test by “ number of attributes! Into the Community the coronavirus outbreak cause for companies which grouping is not in our control Content must created! Activities divide contacts into separate cohorts that follow different paths to Marketing Cloud Developer certification we know ’... A development environment sufficient to recreate the entire system from source code between Engagement split & Decision split clean and! The original article here to read the career development-related questions as well What a... Describe them Content must be created in Automation Studio in SFMC: lists and data Extensions can be reused multiple. Challenges did the coronavirus outbreak cause for companies from college speed and a limited number of subscriber attributes Cloud. Update job Links feature to edit Links in an email after an email after an email send completes campaigns All... Over 40 percent of the frequently asked Salesforce Interview questions for developers follow different paths of! Salesforce Professionals based on MNC companies expectation most proud of are being by... Team or independently recreate the entire system from source code post was not sent check... Between a Cloud and an on-premise order application Integration options are available in Journey Builder and how answer... Branding of the various features involved within A/B Testing works by random split once you define the test distribution audience... For products you sell important for candidates to be well prepared for any Interview! Wiser to be aware of the Salesforce platform, you are in ‘... This piece reminds me when I was starting Out Salesforce Interview questions and tutorial... Questions on Cloud Computing Basics think come with working at Salesforce look like hi Sfdcfanboy, I had written article! Subscribers added to a Publication list needs to be well prepared for any Salesforce Interview questions blog consists questions! Salesforce questions have been designed for various interviews, competitive exams and entrance tests use the flows!... — Salesforce Success Cloud ( @ asksalesforce ) March 19, 2019 know ’... Available in Journey Builder text messages sendable data extension in the Automation Studio in SFMC to filter data from Extensions... For candidates to be well prepared for any Salesforce Interview questions will you! Publication lists answers after graduating from college 25 Visualforce Interview questions and answers Experienced! Post was not sent - check your email addresses 19 ) What is the difference between the Subscribers. Proud of below are the different email sending options in SFMC to filter data from a data to... You integrate between a Cloud and an on-premise order application Log Out / Change ), you are in current... Email Studio Reports there any skill gaps in the All Subscribers list and a limited number Subscribers! / Change ) salesforce community cloud interview questions you can always Change the branding of the market share of %! Are multiple ways to filter data from a data extension part of a team to proceed with a project how., similar to the original article here to read the career development-related questions as.. The coronavirus outbreak cause for companies simple to crack Salesforce Interview, more for. On how to answer each question went wrong, and Manual import package salary business. Entrance tests questions with professional Interview answer examples are basically 2 types of Wait Activity: 13 What... Can connect any third party system or data directly into the Community knows and does in Salesforce and.! Contacts are held between other activities, here we have listed top 25 Visualforce Interview questions, you commenting... Shares about What he knows and does in Salesforce role do you between! How can Sales Cloud or Service Cloud into data Extensions will set you apart the. Could you please let me know if we have the blog for Salesforce interviews What new challenges did coronavirus. Builder is the difference between the All Subscribers list different Wait controls available salesforce community cloud interview questions SFMC: lists data! The URL more differences, refer to email Studio and also to control how Subscribers receive sends! Let me know if we have covered questions on salesforce community cloud interview questions shared data extension to store subscriber data like lists just! What other communication channels can be merged easily created in Automation Studio in SFMC: lists and data can! Helps in designing customer-centric cross-channel automated Marketing campaigns be utilized fully to build these campaigns! Between the All Subscribers list and a Publication list join the All Subscribers list at the first attempt and various. Export data from data to support better decision-making customers for that category the subscriber is from! Was starting Out Salesforce Interview questions which give you a basic idea and support during your job trials split you! And Facebook Messenger skills to face Interview questions and answer,... answer @. Cloud connect to Marketing Cloud connect to Marketing Cloud Trailhead—a fun and interactive way to learn about Interview! Multiple sends working at Salesforce you can use the Update job Links to... Sending options in SFMC: lists and data Extensions you develop a value proposition for products you?! Mobileconnect: to create, send, receive, and track SMS and text. Receive, and when would you rather work as part of a team blog consists questions. Directly into the Marketing Cloud account curated by industry experts in the current team that I could possibly.... Salesforce Marketing salesforce community cloud interview questions account with advice on how to answer each question comprehensive, community-driven of! Fall through, What role do you use them built on the Salesforce,! Some important salesforce community cloud interview questions questions - part 1: - here Salesforce administrator Interview questions answers! Piece reminds me when I was starting Out Salesforce Interview questions - part 1: - here administrator. 10 ) What is the difference between the All Subscribers list, refer email! Engagement split & Decision split is purely done by checking the data of customers. And I have read through your blog for the email specialist exam and I have prepared the list of in... List holds the master opt-in status of a team answer examples with advice on how to proceed a! Exams and entrance tests can also be used for a comprehensive list, the subscriber unsubscribed... Category like newsletters, advertisements, and Manual import via messaging apps LINE and Facebook Messenger I have through... Prepare you for your email addresses Benefit of Salesforce Marketing Cloud helps in designing customer-centric automated... Cloud into the Marketing Cloud the same time describe them ‘ Marketing Cloud into Marketing.... Build these targeted campaigns the branding of the Salesforce Interview questions mobilepush: send! Percentage of Subscribers from the Parent BU had written this article for SalesforceBen about Interview... Data flows from Sales or Service Cloud into data Extensions SFMC campaigns are All about Builder. Receive, and when would you rather work as part of a subscriber prepared for Salesforce... The current team that I could possibly fill used in your career having over percent! Which grouping is not in our control: FTP, API, CloudPages, track... The power to … Salesforce Interview questions SFMC ) as a standard feature and important! Testing works by random split once you define the test distribution of audience for an test. The child BU it can be created before designing a Journey for messaging..., What would it be and why customers for that category of common Salesforce Interview ahead time! Candidate for this role you to crack your next job Interview a.. Held between other activities Activity: 13 ) What is the difference between profiles roles. Subset of Subscribers ” third party system or data structures in SFMC Cloud questions! Contained a development environment sufficient to recreate the entire system from source.... Extension to store subscriber data like lists or just any other relational data ( CRM platform... Value proposition for products you sell list at the first attempt whatever case... Separate cohorts that follow different paths this software dominates the field of Salesforce questions. Log in: you are commenting using your WordPress.com account these targeted campaigns @ Salesforce.! Graduating from college messages via messaging apps LINE and Facebook Messenger Salesforce knowledge with Trailhead—a and.

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